Every WhatsApp conversation,
one intelligent inbox.
Businesses connect their own WhatsApp Business account to NOYT AI, and their team reads, replies and organises every customer conversation inside our platform — with AI drafting, summaries, contacts, templates and full history.
For customer-facing teams in any industry — retail & D2C, automotive, clinics, education, travel and more.
No activity yet today.
Status: contact established; customer is checking product availability. No order placed yet.
From a customer's message to your team's reply.
Six steps, end to end. The business keeps full ownership of its WhatsApp number throughout.
- 1
Business signs up
The business creates an account on NOYT AI and adds its team members.
- 2
Connects their WhatsApp Business account
Through Meta's secure Embedded Signup flow, the business grants NOYT AI permission to send and receive messages on its own WhatsApp Business number — and can revoke that access at any time.
- 3
Messages arrive in a shared inbox
Customer messages sent to that number appear in NOYT AI, where the business's team can read and reply from one place.
- 4
Team replies and organises
Conversations are assigned to team members, tagged, and annotated with internal notes. A contact record is created automatically for each customer.
- 5
Templates for starting conversations
The business creates message templates, submits them to WhatsApp for approval, and uses approved templates outside the 24-hour customer-service window.
- 6
Status and history
Every message shows sent, delivered and read status. History stays searchable, and existing chats can be imported when connecting.
Templates and the 24-hour window, handled for you.
WhatsApp has strict rules about when a business may message a customer. NOYT AI builds those rules into the product, so your team can't break them by accident.
Hi {{name}}, your order {{order_id}} has shipped and will arrive by {{date}}. Reply here if you need any help.
Templates are created in NOYT AI, submitted to WhatsApp for approval, and tracked per language — approval status updates automatically.
WhatsApp allows free-form replies for 24 hours after a customer's last message. After that, only approved templates can start the conversation — NOYT AI's composer switches automatically so the rule is never broken by accident.
What the platform does.
Shared team inbox
All customer WhatsApp conversations in one inbox the whole team works from — with unread states, search and filters.
Assignment & teams
Route each conversation to a specific team member, or distribute new conversations automatically across the team.
Tags, notes & saved views
Label conversations, leave internal notes colleagues can see, and save filtered views such as "unassigned" or "follow up".
Contact records
A contact is created automatically from each chat. Duplicates are merged, custom fields can be added, and contacts import/export as CSV.
Template manager
Create WhatsApp message templates, submit them for approval, and track approval status per language — all inside NOYT AI.
Rich messages & receipts
Send text, images, documents and interactive button or list messages, with per-message sent / delivered / read receipts.
AI that helps your team write
Every AI output is labelled and reviewed by a person before it's sent.
AI auto-draft reply
AI writes a reply from the conversation context — your team reviews and sends.
Voice with AI
Speak naturally and AI turns it into a polished message.
Rewrite a message
Refine or rephrase existing text before it goes out.
Conversation summaries
An AI brief of each conversation — status, last interaction and the open question.
How we handle your data.
In plain language — the full detail is in our Privacy Policy.
We receive and store the messages that customers send to the client's WhatsApp number, and the replies the client's team sends through NOYT AI.
We use this data only to provide the inbox, contact, AI-assistance and messaging features described on this page.
We do not sell this data, do not share it with advertisers, and do not use it for any other purpose.
Each client's data is kept separate from every other client's, enforced at the database level and with per-client encryption keys.
When a client stops using the service, their data is deleted within 30 days of account closure.
Clients can disconnect their WhatsApp Business account from NOYT AI at any time; NOYT AI then stops receiving messages for that number.
Read the full Privacy Policy and Terms of Service.
WhatsApp is a product of Meta Platforms, Inc. Noyt India is an independent company; this website and NOYT AI are not affiliated with or endorsed by Meta.
Simple, per-engagement pricing.
NOYT AI is currently onboarding its first customers, and pricing is agreed per engagement based on team size and message volume. Write to ankit@noytindia.com and we will reply with a quote.
WhatsApp conversation charges are set by Meta and are billed in addition to the NOYT AI subscription.
About Noyt India.
NOYT INDIA PRIVATE LIMITED is a software company incorporated in 2022 and based in Greater Noida, Uttar Pradesh, India. We build and operate business software — web and mobile applications, manufacturing systems and AI products — for clients in India and abroad. NOYT AI is our customer-conversation platform for WhatsApp. More about the company at noytindia.com.